Once you complete your flight booking, you will receive a confirmation e-mail from DeNA TRAVEL. Please log in to your MY BOOKING from the link on the confirmation e-mail, then check your travel details.
Also we will send you an e-mail when the e-Ticket receipt is ready. (Normally within 3 days of the completion of your booking.) Please print it out from your MY BOOKING before the departure.
- Go to MY BOOKING page and log in with your itinerary number and e-mail address.
- Review the details of Itinerary.
- When your e-ticket is ready, "e-Ticket Receipt " button become clickable and you can print out your e-ticket.
If you have not received a confirmation e-mail, please check your SPAM folder as well (The domain of the e-mail address will be skygate-global.com). If you cannot find it, there is a chance that you have entered the incorrect e-mail, please contact us via the Inquiry Form with your name, phone number (we will call the number that was used to make the reservation) and a preferred time frame within 9am-5pm on a business day. You will receive a callback.