You can access the Jetstar website at the following link.
However, you will not be able to retrieve your booking using your own email address, because the reservation was made through DeNA TRAVEL.
If you wish to add checked baggage, see your itinerary, etc. please follow the steps below to login to the Jetstar website using your reference number (Written on your e-Ticket under Reservation No (6 digit alphanumeric)).
- Visit https://booknow.jetstar.com/RetrieveBooking.aspx
- Click "Forgot your email? Sign in with your name"
- Input your booking information: first and last name, origin, and destination (please choose origin and destination from the list that pops up). *If you entered your middle name into your passenger name, please enter first and middle name together.
From there, you will be able to add and pay for baggage, meals, etc. to your reservation for each passenger.